One contract. One invoice.

The scheduled daily or weekly clean that most of our work actually is. Agreed hours, an agreed specification, the same team every visit.

Everything else on this page can sit inside a contract or be booked on its own. The contract is what turns cleaning from a series of jobs into a standard the building holds — and it is the only part of the offer that is genuinely hard to do well.

Getting a finished building from “the trades have left” to “somebody can move in”.

Usually staged: a rough clean to clear the worst, builders cleans between phases, then a sparkle clean once snagging is finished. Booking the sparkle too early means paying for it twice, so we plan it around your programme rather than the other way round.

Scheduled rounds for blocks, shared buildings and managed estates.

Visits are recorded, so a managing agent fielding a complaint has an answer rather than a guess. The specification covers the places residents actually complain about — the top landing, the bin store, behind the door — not only the ones that are easy to reach.

Everything above head height that goes untouched until it becomes visible from the ground.

Atria, beams, ductwork, light fittings and high glass, worked with the right access equipment and a method statement agreed before anybody leaves the floor. It is a planning job as much as a cleaning one.

Touch-point and terminal cleaning to a documented protocol — for healthcare settings, and for anywhere an outbreak has to be contained quickly.

Colour-coded equipment, correct products at correct dwell times, and a written record of what was cleaned and when. In this work the record matters nearly as much as the clean, because it is the part that can be audited.

The periodic reset that daily cleaning is not designed to reach.

Kitchens, washrooms, floors and the places that only get done when somebody plans for them. Usually scheduled quarterly or annually inside a contract, and often booked on its own before an inspection, a handover or a visit that matters.

Extraction cleaning for offices, communal areas and soft seating.

Scheduled out of hours so there is drying time before anyone walks on it. Done often enough it adds years to a floor covering; left too long, no amount of extraction brings it back and the answer becomes a replacement quote.

Screens, keyboards, handsets and server-room surfaces, cleaned with the right products rather than the nearest ones.

Standard cleaning chemicals and electronics are a poor combination, so this is specified separately — anti-static products, and a method that does not involve spraying anything towards a vent.

The first thing a visitor sees, and the last thing anybody budgets for.

Windows, cladding, signage, entrances and bin areas. It is the part of a building that ages fastest in public view, and the part most cleaning contracts quietly leave out — which is why it usually looks worse than the inside.

Units, consumables and sanitary waste on a managed schedule, so nobody in your team is ordering hand towels.

Supplied and serviced as part of the cleaning contract rather than by a separate provider on a separate invoice — which also means usage is tracked against what the building genuinely gets through instead of a standing order nobody reviews.

Consumables delivered against your actual usage, on the same invoice as the cleaning.

Ordering is the part of facilities management that quietly eats hours. We can hold the stock, watch the burn rate and restock before the cupboard is empty rather than after somebody has emailed about it.

Collection and segregation arranged around the building, including trade waste and confidential streams.

Handled inside the same relationship as the cleaning, so the people emptying the bins and the people arranging the collections are working from the same information — which is not the case when they are two suppliers.

The extras a flagship building needs that a standard specification does not cover.

Front-of-house presentation through the working day, event set-up and turnaround, and short-notice response — for a head office, a showpiece reception or a building where the standard is part of the brand.